Insurance Support Services

A.I. field investigators have years of surveillance experience in both rural and urban settings. Whether the assignment is in open country or a congested inner city, we have the experience and stealth to get results.

Our objective investigative approach serves our clients well. We take our job seriously and have remained a smaller firm allowing for more personal and customized service. Always honest with clients of the experience level of our investigators. A.I. is known as a most secure and reliable provider of insurance support services. We do not divulge insured's confidential information to third party companies as is done by many agencies.

How Authentic Investigations Benefits You:

Provides clear, steady video documentation by experienced investigators.
Superior in-field stealth capabilities, ensuring increased fraud detection.
Presents a competent, presentable image in court.
Licensed, Bonded, Insured (Professional Liability & Cyber Insurance)

If you’re receiving shaky or out-of-focus video from your current vendor we’d like the opportunity to show you our work product.

Serving Minnesota and Western Wisconsin

Feel free to contact us via our contact page or via contact@authenticinvestigations.com

Industry Broker Concerns

Some insurance companies may unknowingly work with agencies soliciting investigative work in Minnesota without the proper license. They do so under the guise of being a “national” or “global” investigative agency with “agents nationwide” (or descriptors to the effect). Although these agencies may ultimately use licensed investigators in the states which they cover, without having a private detective license in Minnesota themselves, they could be breaking the law by soliciting work here. In other words, such solicitation and assignment of cases can be illegal even if a Minnesota licensed private detective is hired to do the surveillance work. A liability to insurance companies requesting the investigation. A windfall for any claimant attorney wishing to have evidence suppressed.

Some of these companies are in essence broker or referral companies; namely, companies that make their profit by “brokering” or “referring” your file at a reduced rate to someone outside the company. Often these businesses mislead claims professionals into thinking they’ll be working your file – but in turn find someone willing to do the work at a 20-40 percent discount. The individual hired, someone unknown to you, may lack any professional investigative skills.

Some out-state companies advertise illegally in Minnesota and other states via their websites. The State of Minnesota doesn’t have the resources to stop or prosecute them all. In order to protect yourself it’s recommended you visit the states licensing agency’s website. Listed are those businesses and individuals licensed to “advertise” and provide investigative and security services in the State of Minnesota. In Minnesota you can find that website here: https://dps.mn.gov/entity/pdb/Pages/default.aspx